We care about your privacy. For this reason, we collect and use personal data only as it might be needed for us to deliver to you our world-class products, services, websites and mobile applications, custom productivity applications, payment solutions and training courses (collectively, our “Services”).
If at any time you have questions about our practices or any of your rights described below, you may reach our Data Protection Officer (“DPO”) and our dedicated team that supports this office by contacting us at firstname.lastname@example.org. This inbox is actively monitored and managed so that we can deliver an experience that you can confidently trust.
What information do we collect and how
We collect information so that we can provide the best possible experience when you utilize our Services. Much of what you likely consider personal data is collected directly from you when you:
Why and how do we use your information
We strongly believe in both minimizing the data we collect from you and limiting its use to the purpose of delivering an exceptional experience when interacting with us or our services, or for legal compliance.
We may use the data collected, to contact you directly and communicate with you regarding products or services you have signed up or purchased from us. We may also contact you with offers for additional services we think you’ll find valuable. These contacts may include:
Sharing your data with third parties
We only share your personal data as necessary for any third party to provide the services as requested or as needed on our behalf. These third parties (and any subcontractors) are subject to strict data processing terms and conditions and are prohibited from utilizing, sharing or retaining your personal data for any purpose other than as they have been specifically contracted for (or without your consent).
We may share your personal data with affiliated companies within our corporate family, with third parties with which we have partnered in order to integrate their services into our own Services and with trusted third party service providers as necessary for them to perform services on our behalf, such as:
We may also share your personal data in case of compliance with legal, regulatory and law enforcement requests. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process, to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical.
To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process.
Transfer of personal data outside EU
Before moving your personal data to a jurisdictionoutsideEuropean Union, there should be a permission granted by the respective Personal Data Protection Commissioner Office, as this is required by relevant law. In all cases the new jurisdiction will have to meet all data protection requirements set by the GDPR regulation.
How you can access, update or delete your data
You can access or gain ownership of your personal data at any time. Please send your request to email@example.com. Expect a response within 5 working days.
You can change your personal data at any time. Please send your request to firstname.lastname@example.org. Expect a response within 5 working days.
You can also make a request to delete your personal data. In such a case, the request will be honored only to the extent it is no longer necessary for any Services purchased or required for our legitimate business purposes or legal or contractual recordkeeping requirements. Please send your request to email@example.com. Expect a response within 5 working days.
How we secure, store and retain your data
We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilization of encryption where appropriate.
Our versioning and permission-based technology gives multilevel access to your personal data only to those people within our organization that are accountable to ensure the high-quality level of service you enjoy. Any breach of data privacy comes to our attention for corrective measures right away and immediately notify the respective Data Protection Authority.
We retain personal data only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:
If you have any questions about the security or retention of your personal data, you can contact us at firstname.lastname@example.org.
Our Services are available for purchase only for those over the age of 18. Our Services are not targeted to, intended to be consumed by or designed to entice individuals under the age of 18. If you know of or have reason to believe anyone under the age of 18 has provided us with any personal data, please contact us at email@example.com.
Data Protection Authority
If you are a resident of the European Economic Area (EEA) and believe we maintain your personal data subject to the General Data Protection Regulation (GDPR), you may direct questions or complaints to our lead supervisory authority in your country of residence.
We will respond to all requests, inquiries or concerns within 5 business days.